First order buy online Elisir organic beekeeping
At the time of your first purchase, before validating the order, you will be asked to register by filling out a form where you can enter your data.
Registration does not imply any obligation to purchase and if you deem it necessary, you can request cancellation.
After this operation you can use your login data for all future purchases and to check the status of your orders.
Registration form
In the registration form you will be asked for your e-mail address (username) and a password.
The other mandatory fields are: name, surname, address, postal code, telephone number.
You can subscribe to the Elisir organic beekeeping newsletter by ticking the “yes” box
Availability
Unless otherwise indicated, the products in the selection are all available.
Some honeys are rare and difficult to produce and can only be purchased for short periods of the year.
If a product runs out during the purchase phases you will be contacted promptly and you can decide whether to wait, replace it with another or if the payment has already been made with a credit card, you can obtain a refund.
Payment
credit cards: purchases are possible with major credit cards
bank transfer: payments by bank transfer are accepted. The shipment will take place only after the credit has been received and, consequently, the delivery may be postponed by 2-3 days. In this case it is also necessary to enter the order number in the reason for the payment to identify the transaction.
cash on delivery: payments by cash on delivery are accepted.
Right of withdrawal
All purchased products enjoy the right to rethink as provided for by the legislative decree of 22 May 1999, n.185.
Elisir organic beekeeping assures each customer of this site the right of withdrawal within 10 days from the date of delivery, or the possibility of returning what was purchased. Purchased products may be returned, provided they are in perfect condition (jar seals intact). We will take care of refunding the entire amount of the order, excluding shipping costs, as required by Italian law. legislative decree 22 May 1999, n.185
Order Status
The order status can be monitored by accessing the appropriate section from the user panel with your username (email) and password.
Shipments
From the moment it receives the order, Elisir beekeeping will take 5 working days to process the order.
The successful shipment of the order will be communicated by email, where the shipment code will be indicated.
During the Christmas, New Year and Easter periods, processing times may be delayed. Elisir Apicoltura Biologica cannot be held responsible for delays due to the courier. With shipments exceeding 75.00 (seventy-five) euros, the shipping costs are fully borne by Elisir organic beekeeping (in Italy)
For orders of less than 75.00 (seventy-five) euros, the shipping costs are per kg:
From 1 kg to 5 kg €8.90
From 6 kg to 10 kg €10.09
From 15 kg to 20 kg €14.94
Foreign countries not included
prices: all prices are inclusive of IVA.
invoice request: any invoice request must be made at the same time as the order, specifying it in the notes.